Saturday, December 04, 2010

SharePoint 2010: User Profiles - You receive an error - "An unexpected error has occurred." when you try to browse to the page to Manage a User Profile

In Sharepoint 2010, User Profile Service Application is a new service that replaced the SSP. I encountered ""An unexpected error has occurred." error when I selected a user and click on Edit, and also when I wanted to edit  User Profile Properties. The page was working correctly without any problems previously. Due to some unknown reasons, the user profile service application failed and was throwing me this error page.



This is an expected behaviour if the User Profile Synchronization Service is started on the SharePoint server hosting Central Administration. To fix this issue, simply perform a recycle of IIS Central Administration Application pool is required to get this working.

4 comments:

Arun said...

Thanks!!! saved a life!!

ehabzag said...

Hi;

I have restarted IIS asn App pool for central admin but i still get this error. from SharePoint log i got the below:

UserProfileConfigManager.GetProfileTypeFromObjectClass() pass invalid objectClass 'contact', ignored.

Anonymous said...

Sorry - tried the recycle and still got the error. MS has the following post but still no good for me

http://support.microsoft.com/kb/981229

chienyiing said...

You may want to refer to this article for more info
http://www.harbar.net/articles/sp2010ups2.aspx